Terms: Negotiable, but generally 40% deposit with order, balance upon shipping.
Minimum Order: $25
Rush Orders: Rush orders are discouraged so that we may maintain our high level of quality. However, in some instances, options may be shipped immediately from stock. A charge of $30 or 10% of the value of order is added, whichever is greater.
Pricing: Products and prices are subject to change without notice. All prices are in US Dollars. International buyers assume all applicable customs charges, taxes, and duties. Consult your local customs agent for duties and fees. Hovercraft and product pricing featured on this website may be subject to change depending on customer selected options and delivery terms selected during the purchase process. Your Neoteric Hovercraft sales representative will provide complete details and an accurate quote during the purchase process.
Shipping: We prefer that customers collect their hovercraft at the factory so they can be trained in its operation and maintenance. (Training at the factory is free for a deluxe craft purchaser and is vital to successful hovering. Training at a location specified by the customer is possible, contact Neoteric for costs). When collecting your Hovercraft at our factory or for us to load a craft there is a fee of $ 275. If it is not possible for you to pick up your hovercraft, it will be shipped at a charge based on the weight, distance, and mode of transportation. Shipping requires crating. Call Neoteric for details.
• Purchase orders from established companies or government agencies are acceptable. Cash or money order (US Dollars), personal check (can be 2-3 weeks delay in shipping while check clears bank), bank check or bank draft drawn on US bank and sent via courier (this is usually the fastest and least expensive method). Buyer assumes responsibility of all bank charges.
• Credit Card: We accept MasterCard and Visa.
• U.S. Wire transfer: Customer may wire funds through their bank to First Financial Bank, One Financial Plaza, P.O.Box 540, Terre Haute, IN, USA 47808. Phone: 812-238-6000, Fax: 812-242-9741. Routing # 074900356 for deposit in Neoteric Account (call Neoteric for account number)
• International Wire Transfer: Customer may wire funds through their bank to First Financial Bank, One Financial Plaza, P.O.Box 540, Terre Haute, IN, USA 47808. Phone: 812-238-6000, Fax: 812-242-9741. Routing # 074900356 for deposit in Neoteric Account (call Neoteric for account number)
• Payments by irrevocable Letter of Credit add 3% to total price.
• Warranty: Neoteric warranties apply to all products indefinitely for the original owner if they receive Neoteric training and 3 months or 25 hours of operation, whichever comes first, without Neoteric training. To use your warranty fill out this form.
Past Due Accounts: These accounts will be charged a finance charge of 1.5% per month (18% annual rate) of the outstanding balance.
Delivery: Delivery will vary between 2 to 14 weeks depending on factory production demand. Production numbers are assigned in the order of deposits recieved.
Returns: All returns must be authorized by Neoteric. A restocking charge of 35% is charged.
Cancellation: If the order is cancelled before delivery, 10 % of total is nonrefundable. Deposits are nonrefundable for customized hovercraft. For standard and deluxe models, up to 50 % of deposits may be refunded at Neoteric discretion.
Sales Tax: Indiana, USA residents add 7%